Donarius
®
Customer Satisfaction Survey
Please tell us your name
Your email address
@
Your Serial Number
-
-
Find the serial number by choosing
Serial # / Activation Code...
in the
Help
menu of the software
Name of Church / Organization.
1. How many minutes did it take you to install or set up Donarius?
minutes
2. Appoximately how many times did you use the program?
times
3. How do you rate the program for ease of use?
poor
fair
good
excellent
4. How do you rate the program for usefulness?
poor
fair
good
excellent
5. How would you rate the documentation that is included?
poor
fair
good
excellent
6. Did the program function as described in the documentation?
yes
no
If No, please explain:
7. Overall, how would you rate this program?
poor
fair
good
excellent
8. What did you like about this program?
9. What do you not like about this program?
10. How can this program be improved?
11. Please give us any other comments or suggestions.
12. How do you currently track donations?
manually
using:
(name of software)
How much time does it take?
minutes / week
13. How much time did it take to track donations using Donarius?
minutes / week
14. Describe any problems you may have had with the software?
15. Did you ever call our Technical Support Line for assistance?
yes
no
If yes:
Was someone available to answer your call?
yes
no
If no one was available, what did you do?
Left a Message
Called Back Later
Sent an email
Tried to Resolve It Myself
How many days did it take to resolve the problem?
Day(s)
16. Donarius retails for $104.97 CDN (+taxes) or $84.97 US . Are you planning on purchasing a copy?
yes
no
If No, what would you like changed?
17. Who would most likely use this program?
Financial Secretary
Envelope Secretary
Treasurer
Tellers
18. Would you prefer to:
print tax receipts on blank 8.5"x11" paper
use pre-printed forms
design my own tax receipt
19. How many members/donors do you have in your church/organization?
Members
THANK YOU FOR YOUR FEEDBACK!
Last Modified:
May 30, 2008
Nuverb Systems Inc. 27 Lawnview Dr. Toronto, ON M2N 5J9 Canada
1-888-479-INFO (In Toronto call: 416-245-8855)
Copyright © 2008 Nuverb Systems Inc.
